XE Currency FAQ

iOS - XE Currency App FAQ
  • Rates are updated every 60 seconds. If your device has the latest rates, a timer temporarily replaces the refresh button indicating when the next update is available. After 60 seconds, the refresh button reappears and you can Pull to Refresh rates.
  • Chart buttons are hidden when there is no Internet connection or if there are fewer than two currencies on your list. To access charts, ensure you have internet connectivity or include more then one currency on your list.
  • XE Currency downloads different types of data:
    • Exchange Rates: approximately 1-3KB per request, depending on the number currencies selected
    • Charts: approximately 20KB per chart
    • List of Currencies: approximately 10KB
    • Help Text: approximately 65KB
    These numbers do not apply to the BlackBerry version prior to 1.0.0 through 2.0.0.
  • The rates in our free information services are neither "buy" nor "sell" rates. Instead, they are mid-market rates derived from the mid-point between the "buy" and "sell" rates from global currency markets. Our free information services always list the mid-market rate because it indicates the value of a currency that is not weighted towards buying or selling.

    "Buy" and "sell" rates include overheads and profit margins that are independently set by foreign exchange providers; their rates can vary a lot and will differ from the mid-market rate, so we recommend you shop around. To send a cheap money transfer online, use XE Trade Money Transfers .

  • We list all available world currencies. When adding a currency you can sort the list by popularity, currency code or by country.

    Please note: The "country" list is not a definitive list of all countries using the currency. Where a currency is used in more than one country, only the original country will be listed. This includes currencies such as USD United States Dollars, and EUR Euro, which are all used in multiple countries.

    To find any country or currency, please use our Currency Encyclopedia.

  • Obsolete currencies are supported by the Full XE Currency Converter.
  • In the settings screen, you can change the Auto-Update setting to Never.
  • XE Currency is available for iPhone, iPod Touch, iPad (iOS 6.0 and higher), BlackBerry devices (OS 5.0 and higher), Android devices (OS 2.1 or higher), Windows Phone (OS 7.0), and Windows 8 devices.
  • XE Currency has basic calculator functionality built-in. To use it, press and hold the currency you want to change and use the operator symbols on the keyboard to perform addition, subtraction, multiplication and division. When done press enter to set the amount.
  • If the calculator sees that your expression involves dividing by zero, it will warn you and stop accepting input until that is fixed. Use backspace to go back and replace the value.
  • If you choose to allow XE Currency to use your current location, that data and your current base currency are logged and may be displayed on our Currency Map Mashup.
    Why? We thought it would be fun to see where in the world people are using XE Currency.
  • When 'Pin To Top' is turned off, the highlighted currency is the base, or 'from' currency. All other currencies are the counter or 'to' currencies.
  • The blue numbers are used to display up to the digits that are used by the currency. Conversions that include more decimals than are used by the currency are shown in grey.
  • Depending on you settings, the third row might indicate the following:
    1. Inverse Conversion: the reverse currency conversion with the 'from' amount
    2. Inverse Unit Conversion: the reverse currency conversion with the amount set to one
    3. Unit Conversion (Default): the currency conversion with the amount set to one
  • Shake to Reset is a feature to reset the current base currency amount to 1.00, allowing for quick unit conversions between currencies.
  • XE Currency sends the device ID to authenticate when getting rates from our servers. If you allow it, XE Currency will also send your location for use on our Currency Map Mashup.
  • Country flags only appear when you have Internet connectivity. To view the flags, connect to the Internet and refresh the rates.
  • Pressing the arrow button generates a chart using the highlighted 'from' currency against the currency selected with the arrow.
  • The Rate Advisor lets you enter the amount of currency you paid and received to compare a provider's price from the mid-market rate. The lower the difference the better the deal!
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